GP or hospital appointments cause problems for many people with hearing loss:
- Making an appointment
- Being called by reception when its your turn
- Talking to the health professional
The Accessible Health Information Standard was agreed by NHS England in summer 2016.
The Standard sets out clear steps for health providers to follow, to make sure people with hearing loss (or any other disabilities) can contact them when they need to, communicate well during appointments and understand any health information and correspondence they’re given. It covers parents, guardians or carers as well.
For more information on the steps YOU can take to ensure your GP has a record of what makes communication easier for you, visit this page.
See also tips from other people (from Deaf Strategies site)